Support

Answers to the questions we get most. Email us for anything else.

A paused app still opens

Check Settings → Screen Time on your iPhone and confirm Bullseye has access. Then open Bullseye and confirm the app appears in your selection; categories only cover apps Apple classifies in them, so add the specific app if it is missed.

Screen Time asks for a passcode

That is Apple's confirmation for granting Screen Time access. Use your device passcode or Face ID. Bullseye never sees or stores it.

I want to end a session early

Open Bullseye and tap End session. Daily schedules keep running; pause a schedule from the Schedules tab with its switch.

A schedule did not start

Make sure the schedule's switch is on in the Schedules tab and that it has at least one app selected. Schedules run every day between the start and end times you set; a window that crosses midnight ends the following day.

Restore a purchase

Settings → Bullseye Pro → Restore purchases, signed in with the Apple ID used for the purchase. Subscriptions can be managed at Settings → Apple ID → Subscriptions on your iPhone.

Contact

[email protected]. Include your iOS version and what you expected to happen; we reply within two business days.